December 6 Lunch & Learn: Tap Into Your Emotional Intelligence

By: | August 23, 2018

Tapping Into Your Emotional Intelligence
Hosted by National Louis University (NLU)
Thursday, December 6, 2018
NLU Loop Campus (122 S Michigan)
12 – 1 p.m.
Lunch will be served!
CLICK HERE TO REGISTER

Join NLU for a special Lunch & Learn seminar that will discuss how to apply emotional intelligence concepts when dealing with coworkers, tenants and clients. Understand root causes and how to leverage your emotions to effectively identify who you are, how you interact with colleagues and how to evaluate your customer’s needs.

During this presentation, you’ll explore and evaluate case studies, participate in an in-depth group activity and engage in an analytical discussion to identify and resolve specific issues in a real estate environment.

Gain success in your career by:

  • Having a deeper understanding of internal and external customers
  • Overcoming obstacles and challenging workplace situations
  • Being proactive and strategic when working with clients
  • Providing customers with an exceptional experience

Presented by Marisa Buscaglia, M.A., M.S.
Instructor and Director of Recruitment at National Louis University’s College of Professional Studies and Advancement, Marisa Buscaglia trains in adult education and leadership.

 

Lunch & Learn seminars qualify for one Continuing Professional Development (CPD) credit for graduates of the RPA, FMA and/or SMA designation programs. To earn this credit, please register and attend. Then follow up with BOMA/Chicago to request an official CPD certificate.