Communicating with Professionalism & Diplomacy
 

Ø  Do you find it difficult to say ‘no’ to some people?

Ø  Have you ever thought of the perfect response to an important situation or question AFTER the fact or wished you handled a situation differently when talking with a tenant, co-worker, family or friend?

Ø  Are you interested in learning some techniques and strategies to respond to pressure situations with confidence and ease?

Benefits Overview:

Build and strengthen your professional and interpersonal communication skills and manage your responsibilities with tact, poise and polish. Attending this two-hour, interactive workshop will provide tips and techniques to build credibility, overcome communication snags, use communication tools effectively and better understand the different generations and personality styles we interact with on a regular basis.

What You Will Learn:

Ø  Five Keys to Building Credibility

Ø  How to Say ‘NO’ Without Using the Word ‘NO’

Ø  Tips to Communicate Effectively with Different Generations (focus will be on Silent Generation, Baby Boomer, Generation X, and Generation Y)

Ø  Traits of Four Core Personality Styles (includes a self-assessment tool to identify your primary style)

Communicating more effectively will enhance your ability to accomplish personal and professional goals, including: saving time and money, generating revenue, increasing operational efficiencies, building and strengthening relationships or delivering messages with professionalism and diplomacy.
 
Facilitator: Lisa Bluhm, Director of Education, Building Owners and Managers Association of Chicago
Lisa has trained over 10,000 professionals in the past twenty years, entry level through senior management, across various industries including real estate, entertainment, medical and consumer goods. Before joining BOMA/Chicago, Lisa owned and operated an organizational development consulting practice working with a diverse range of for-profit and not-for-profit organizations and was on the faculty of several international seminar companies, facilitating management and leadership development workshops across the U.S.

Next Session: November 2, 2012 (SOLD OUT)
*Program will be offered again in early 2013

Memory Training & Reading Smart

Achieve Better Results Personally & Professionally with Memory Training…

Your profession demands that you acquire and remember a wealth of knowledge

including client/tenant information, market data, presentations ... and most importantly, names.  A simple slip of the mind can result in thousands of dollars in lost sales or credibility.  Fortunately there is a solution. Train your memory and mind!

This Program will Demonstrate How to Remember:

·         Names and faces

·         Presentations (without notes!)

·         To-do lists

·         Key client information

·         Important details from books, meetings and conversations

You will also Learn:

·         Your current reading speed

·         Tips to immediately improve your reading speed without losing comprehension

Speaker: Tom Weber, Trainer, Freedom Personal Development

Tom Weber has traveled the U.S. delivering over 12,000 presentations over the past 14 years and is able to teach others based on actual experience and insight, rather than theory, which enables his presentations to be interactive and ‘hands-on’. Tom will spend approximately 45 minutes with the group discussing the benefits of a more powerful mind and memory, which include: Less stress - Higher sales - A boost in confidence - Increased referrals and repeat business…There will also be interactive demonstrations that will blow your mind!

Next Session:  Winter 2013

Ask the Expert Series – Session 1: PROPERTY TAX ASSESSMENTS

Thank you for attending the Property Tax Assessments Ask the Expert Program! The below resources are being provided as follow-up to the program.  We hope you found the content valuable and relevant as you prepare for the triennial assessments coming up for all downtown properties this year.

Special thanks to our panel experts:

·         Patrick Doody, Attorney, Law Offices of Patrick Doody - Bio

·         Norman J. Quinn III, President, Equity Property Tax Group - Bio

and program moderator:         

·         Harvey Camins, Managing Partner, Means Knaus Partners

Click on the below links to access program resources:

Property Tax Assessments PowerPoint Presentation

Property Tax Definitions

Triennial Map


Ask the Expert Series - Session 2: Risk Management

Learn Best Practices for Effectively Managing Risks Related to Building Incidents.